Most cutting jobs follow the same path. The variables are the material, the file format, the quantity and the finishing — not the process. Here’s how it runs.
Step 1: Send your file (or sketch)
DXF is the universal CAD format we work from. Most CAD software exports DXF (AutoCAD, Fusion 360, SolidWorks, FreeCAD, Inkscape, Illustrator). If you only have a PDF, sketch, photo or rough idea, send what you have — we’ll convert to a cuttable format. For trade accounts the CAD conversion is free; for one-off jobs there’s a small CAD fee depending on complexity.
Step 2: Get a quote
For the 7 materials we keep on stock, the live online quote tool gives a per-part price instantly. For bespoke materials, complex finishing, or large production runs, send the file directly and we’ll quote within 24 hours. Quotes break down material, machine time and finishing transparently.
Step 3: Approval & production
Once you sign off the quote we move into production. Standard turnaround is 5–7 working days. Express turnaround from 48 hours available for urgent jobs subject to workshop capacity. We’ll review the file before cutting and flag any constructability issues (panels that don’t fit the sheet, lines that won’t cut cleanly, fixings that need re-positioning) before any cutting starts.
Step 4: Cutting & finishing
Cutting on the right machine for the job — laser for thin sheet and high volume, CNC router for thick sheet and complex geometry. Edge finishing as specified (diamond, flame, matt, bevel). Drilling and engraving as part of the run. Multi-piece orders are nested efficiently for best material yield, which often comes back as a small saving compared to the original estimate.
Step 5: Delivery or collection
Smaller orders ship via tracked courier in protective packaging. Larger orders ship on the pallet network. Local Brighton collection from our Shaftesbury Place workshop within 2–3 working days. For ongoing trade accounts we offer scheduled delivery runs.